Product price in comparison with an alternative product be a different manufacturer
Availability / reliability of delivery times
Claims management / long-term availability of spare parts
User-friendly installation
Product condition / Quality
Environmental properties when used daily
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Payment method 100% in advance applies for deliveries outside of Germany. After a personal agreement, we also accept a 50% deposit. The remaining 50% is due latest before the goods leave our premises.
If you collect the goods, you can pay in our store with cash or with an EC cash card.
Please be aware that a deposit has to be made prior to us ordering any items we do not stock.
Further advice for payment methods:
50% payment in advance Please be aware that when paying outstanding payments via cash on delivery that the maximum cash on delivery value of €3,000 is not exceeded. Should the balance be higher then the difference must be paid latest before the goods leave our site.
cash on delivery Payment via cash on delivery is only applicable within Germany and only for stock items which are additionally marked with "cash on delivery". Furthermore to pay with cash on delivery, ALL items on the order must be applicable for cash on delivery i.e. fulfil the previously mentioned criteria. A forwarding fee of 2.00 Euros will be charged by the delivery service DHL (not charged if the parcel cannot be delivered) which the customer has to pay directly to the delivery service.
credit card The credit card will be charged immediately after the order is submitted.
Ceramicplus:
Ceramicplus by Villeroy & Boch ceramic surface has been proven resistant to dirt. Dirt hardly remains and can be simply rinsed away with water, leaving your ceramic cleaner for a longer period of time. Ceramicplus is exceptionally easy to clean, a damp cloth and water are usually sufficient. Even if the limescale dries, it can be removed easily weeks later. Ceramicplus is the purest pleasure.
All prices
incl. 23% VAT,
plus any applicable shipping costs as well as packaging/administration fees
* suggested manufacturer's retail price 1) for deliveries (main land only) to the following countries: Germany, Austria, Poland, Belgium, Netherlands, Luxemburg.
Washbasins
